Privacy Policy

1. Introduction

PixlData ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our data annotation services, or engage with our AI training solutions.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and job title
• Account credentials and profile information
• Payment and billing information
• Communication preferences

2.2 Data Submitted for Annotation

As a data labeling service, we process various types of data that you submit for annotation, including:

• Images, videos, and audio files
• Text documents and datasets
• Medical imaging data (when applicable)
• Sensor data and IoT information
• Any other data types specified in your service agreement

2.3 Technical Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing data annotation and AI training services
• Processing payments and managing accounts
• Communicating about services and support
• Improving our services and developing new features
• Ensuring data security and preventing fraud
• Complying with legal obligations
• Quality assurance and accuracy verification

4. Data Security and Protection

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and penetration testing
• Employee training on data protection protocols
• Compliance with SOC 2 Type II standards
• GDPR and CCPA compliance measures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Trusted third parties who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Consent: When you have given explicit consent

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Account information: Until account deletion or 7 years after last activity
• Annotation data: As specified in your service agreement
• Payment records: 7 years for tax and accounting purposes
• Marketing data: Until you unsubscribe or opt-out

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Data portability
• Opt-out of marketing communications
• Restriction of processing

To exercise these rights, please contact us at privacy@pixldata.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions where applicable.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: